1 Introduction
Welcome to dhk88 com. This Privacy Policy explains how dhk88 com collects your personal information, why it is collected, and how it is kept secure. By using our website or mobile app, you agree to this Privacy Policy.
Dhk88 com believes privacy is a fundamental right. We use your information solely to improve our services and ensure security. No data is shared with third parties without your consent — that is the core principle of dhk88 com.
This Privacy Policy applies to all dhk88 com services — the website, mobile app, Live Casino, Sports Betting, and all other gaming products. This policy may be updated from time to time, so we recommend checking back regularly.
If you have any questions about any part of this privacy policy, please reach out to our support team. We're always here to help.
2 Data Collection
Dhk88 com collects two types of information — what you provide directly, and data gathered automatically while you use the platform. Details are outlined below.
| Data Type | Example | Collection Methods |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form |
| Contact Information | Mobile number, email address | Registration & Verification Process |
| Financial Information | Mobile banking number, transaction history | Deposits & Withdrawals |
| Device Information | IP address, browser, operating system | Automatically |
| Gaming Information | Betting history, win/loss records | Platform Usage |
| Cookie Information | Session cookies, preference storage | Browser Cookies |
We collect only the information necessary to provide our services. Collecting unnecessary or excessive data is against dhk88 com policy.
3 Data Usage
Dhk88 com uses your information for the following purposes. Each use has a clear reason behind it, and we stay strictly within those boundaries.
- Account Management: To create, verify, and manage your account.
- Transaction Processing: To process deposits, withdrawals, and bonuses.
- Customer Service: To address your questions and complaints.
- To ensure security: To prevent fraud and money laundering.
- Service Improvement: To improve the overall user experience.
- Promotional Communications: To send you offers and updates with your consent.
- Legal Obligations: To comply with applicable laws and regulations.
- Responsible Gaming: To monitor and prevent gaming addiction.
Your data is never sold to advertising companies or data brokers. dhk88 com is 100% committed to this.
4 Cookie Policy
Dhk88 com uses cookies on its website and app. Cookies are small data files stored in your browser. They help improve your experience and maintain the security of the platform.
- Essential Cookies: Essential for login sessions and platform security.
- Preference Cookies: Remembers your language and platform preferences.
- Analytics Cookies: Analyzes usage patterns to help improve our services.
- Security Cookies: Helps detect fraudulent activity.
You can disable cookies through your browser settings, but doing so may limit some features of the platform. Disabling essential cookies may prevent you from logging in.
5 Third-Party Data Sharing
Dhk88 com may share your information with specific third parties in limited circumstances. This is done only when necessary to deliver our services.
- Payment Providers: For processing payments via bKash, Nagad, Rocket, and similar services.
- Identity Verification Services: For the KYC (Know Your Customer) process.
- Technology Partners: Technology service providers that support platform operations.
- Law Enforcement Agencies: Government authorities where required by legal obligations.
All third-party partners are contractually obligated to comply with dhk88 com's privacy standards and may not use your data for any other purpose.
6 Data Security
Dhk88 com uses industry-standard security measures to protect your data. Our security infrastructure is regularly reviewed and upgraded.
- 256-bit SSL/TLS encryption on all data transfers.
- Firewall and intrusion detection systems.
- Regular security audits and penetration testing.
- Two-Factor Authentication (2FA).
- Automated system for detecting suspicious activity.
- Strict data access controls for staff.
In the event of any security breach, dhk88 com will promptly notify affected users and take the necessary steps to address the situation. Please note that no method of transmission over the internet is 100% secure, so we also encourage you to stay vigilant.
7 Children's Privacy
Dhk88 com is strictly for users aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.
If we become aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed. If a parent or guardian believes their child has registered on this platform, please contact our support team right away.
8 Your Rights
As a dhk88 com user, you have a number of rights over your own data. We respect these rights and are committed to helping you exercise them.
Right to Access
You can request to view the information we hold about you at any time.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request that your data be deleted under certain circumstances.
Right to Object to Processing
You may object to the use of your data for specific purposes.
Data Portability
You can request a copy of your data to download.
Right to Opt Out of Marketing
You may opt out of promotional communications at any time.
To exercise these rights, contact our support team by email. We will respond to your request within 30 days.
9 Data Retention Period
How long dhk88 com retains your data depends on the type of information and the purpose it was collected for. We do not hold data beyond what is necessary.
- Account Information: For the duration of the active account and 5 years after closure.
- Transaction Information: Up to 7 years as required by legal obligations.
- Cookie Information: Session cookies — deleted when the browser is closed; persistent cookies — stored for up to 1 year.
- Customer Service Records: 3 years from the date of last contact.
- KYC Documents: 5 to 10 years, in accordance with regulatory requirements.
Once the retention period expires, your data will be securely deleted or anonymized. If you have any questions about data retention, please contact our support team.
10 Policy Changes
Dhk88 com may update this Privacy Policy at any time. When changes are made, the updated date at the top of the page will be revised, and registered users will be notified of any significant changes.
Continued use of the platform after any policy update will be considered acceptance of the revised terms. We recommend visiting this page regularly. If you have concerns about any changes, please get in touch with us.
This Privacy Policy was last updated on January 1, 2026.
11 Contact
If you have any questions, requests, or complaints regarding the Privacy Policy, please contact our support team. We will review and respond to your message as quickly as possible.
For data protection requests, we typically provide an initial response within 7 business days and aim to deliver a full resolution within 30 days.
Support Email: [email protected]